Using the Library

Get a Library Card

All Allegheny County residents may sign up for a free library card. You can register in person or online (18 years or older only).

To apply for your card, you will need:

  • Photo identification
  • Proof of address
  • Applicants 17 years old and younger must have a parent/legal guardian sign the registration form.
    • The Library does not act in loco parentis and parents/legal guardians are responsible for materials borrowed on juvenile cards. The Library assumes NO responsibility for which items are checked out by juveniles or the content of such items; signing adult is financially responsible for minor’s library account.

Item Loan Periods

Item Loan Duration
MOST ITEMS 3 weeks
New DVDs and Current issues of magazines 1 week
New DVDs longer than 300 minutes/5 hours 3 weeks
Telescope 1 week
Experience kits 1 week (please call the library)

Returns and Renewals

Items may be returned to any public library within Allegheny County.

Most materials will auto-renew up to 6 times (if no one else has placed a request for the item). Exceptions to this are:

  • New/current issues of popular magazine titles, Wi-Fi hotspots, the telescope, the experience kits, and some other special items CANNOT be renewed.

To renew or check the current due date of your items you can:

  • Online on your account
  • Calling the automated telephone renewal service at (412) 622-1985
  • Call the library (412) 655-2424

Did you know we have text notifications?

Text Notifications are an optional  service that enables you to connect to your library accounts via text message. Users can receive notifications, renew checked out items, and request information about their requests, checked out items, and late fees with this service. Text notifications are supplemental to existing notification methods (phone, email, regular mail) and you will continue to receive notices via these methods when you sign up for this service.

How do I sign up? 

Visit our Text FAQ page for more information

We are fine free!

As of June 1, 2023, we no longer charge late fees on items borrowed from, or returned to, Pleasant Hills Library.

What does this mean?

  • Any library material checked out from Pleasant Hills Library will not accrue overdue fines.  
  • All library materials returned to Pleasant Hills Library will not accrue overdue fines.

Patrons are still responsible for costs associated with items that are lost, damaged, or not returned to Pleasant Hills Public Library.

Lost or Damaged Items

For Pleasant Hills-owned items: The patron is responsible for all items borrowed on a library card and will be charged the retail price of the lost or damaged item.  No refunds will be given. All fees collected benefit the library and go to replacing, if possible, the lost or damaged materials or to purchase a similar item.

**For Pleasant Hills audiovisual items and other library items with more than one piece: Cases/bags/coverings must be returned with all items. Items that are missing CDs, cases, or other pieces will not be checked in or taken off borrowers’ library card accounts until all pieces are either returned or associated fees paid. If the cases/bags/coverings are not returned, but all the pieces of the CDs/kits are returned, there will be a $5 replacement fee assessed to replace the case/bag/covering. If any of the pieces of the CDs/kits are missing, the retail price of the item will be charged.

For items owned by other libraries: The patron is responsible for all items borrowed on a library card and will be charged the price as listed in the library catalog if the owning library collects replacement cost(s).  Checks must be written out to the owning library. For any issues or questions regarding items owned by other libraries, please contact the owning library.

PLEASE NOTE: Although a library card can be used at any county library and items can be delivered & returned to any library, each individual library sets its own policies. If requesting materials through the system from other libraries, please remember that the owning library may have different policies than Pleasant Hills Public Library. Each library also establishes its own policies for computer use, library card registration information, fines/fine-free, loan periods, and in-house policies.